Who is open to discussing personal matters

Accessibility of the city administration

This means that the range of services available to citizens will be limited from Wednesday, December 16, 2020. The information on the accessibility of the services and the accessibility of the administration buildings is updated regularly.

Citizens' offices

Appointments for the citizens' offices can only be requested online. New appointments are activated daily for the next 40 days. If there are no more online appointments available, an appointment can be made in urgent and urgent cases Monday to Thursday from 8 a.m. to 12 p.m. and from 1.30 p.m. to 4 p.m. and on Fridays from 8 a.m. to 12 p.m. at the following number at the town hall's citizens' office.

  • City Hall Citizens' Office: 0621 504-3724

Appointments for the citizens' offices in Achtmorgenstraße, Oggersheim and Oppau can only be booked online. If there are no more online appointments available, you can only make an appointment by telephone in urgent or urgent cases at the town hall.

Admission Office

An appointment without an appointment and the issuing of waiting tickets are no longer possible with immediate effect. For urgent matters (such as systemically relevant professions) you can contact us to make an appointment by calling 0621 504-4326 during our opening and telephone times. For registration services and motor vehicle dealers, the number of processes is limited to five registrations and three deregistrations. The submission for vehicle dealers can only be made for three or more transactions. For car dealers with fewer than three transactions, an appointment should be made by calling 0621 504-4326. Cancellations will only be processed by Ludwigshafen citizens and dealers during this period.

Driver's license office

For the following services you can make an appointment without an appointment during opening hours:

  • Collection of ready-to-collect driver's licenses
  • Subsequent entry of additional accompanying persons for accompanying drivers aged 17 and over (after passing the test)
  • All other services of the driving license office can only be processed by prior appointment.
  • For urgent matters (such as systemically relevant professions) you can contact us to make an appointment by phone at 0621 504-2407 during our telephone availability times or by e-mail at [email protected] Unfortunately, due to the personnel situation, availability by telephone cannot always be guaranteed.

Pension advice

The preliminary consultation appointments for the pension counseling service become telephone appointments. The customers are called at the respective appointments.

Registry office / naturalization

The registry office is generally only open for agreed appointments, provided that a personal interview is mandatory, such as birth certificates with acknowledgment of paternity or name declaration, important name changes, leaving the church, etc., appointments are further agreed for this.

Incidentally, birth notifications and death notifications can also be sent to us. Undertakers can also submit the death notification documents in urgent cases. In urgent cases, an appointment can be made for the issue of civil status certificates if a written request is not possible.

Appointments for naturalizations that have already been agreed take place. Consultations are currently taking place primarily by telephone or email. An interview is currently only possible in exceptional cases. Appointments for this can be arranged.

foreigners Authority

As of April 19, 2021, no more appointments are currently being made due to corona. If you have any questions or concerns that can be dealt with without an interview, the employees are available to you preferably by e-mail or by telephone. Their responsibility is based on the first letters of the applicant's surname.

E-mail: [email protected]

Jurisdiction by surname:

Letter A - Aldor
Phone: 0621 504-2058

Letters Aldos - Arab
Phone: 0621 504-3233

Letters Arac - Broev
Phone: 0621 504-2059

Letters Broew - Ek
Phone: 0621 504-2056

Letter El - Hasan
Phone: 0621 504-3358

Letters Hasao - Kamal
Phone: 0621 504-2024

Letters Kamam - Latic
Phone: 0621 504-2028

Letters Latid - Murat
Phone: 0621 504-3251

Letters Murau - Ortas
Phone: 0621 504-3330

Letters Ortat - Saf
Phone: 0621 504-2054

Letters Sag - Tahir
Phone: 0621 504-3360

Letters Tahis - Z
Phone: 0621 504-4332

Tax administration / deferrals

Citizens who want to contact the tax administration are asked to do so by phone or email with their responsible clerk, whose contact details are listed on the back of the respective tax and tax notices. There is also the possibility to contact the administrative secretariat from 8 a.m. to 12 p.m. on 0621 504-3022.

The deferral office is closed for personal interviews from December 16, 2020 until further notice, but can be reached by phone from Monday to Friday from 9 a.m. to 12 p.m. and on Thursdays from 2 p.m. to 4 p.m. as well as by email at [email protected] For requests for deferral, Jutta Ratajski is responsible for the last name letters A to L, phone number 0621 504-2234, for the last name letters M to Z you can contact Nicole Merz on the phone number 0621 504-2267.

Trade registration office

The trade registration office remains closed for the time being. Since documents and applications are not accepted personally, they can be sent by post to the address Public Order, Gewerbemeldestelle, Bismarckstraße 29, 67059 Ludwigshafen, as well as by email to [email protected]

City Treasury

The city ticket office is completely closed to the public until further notice. This also affects the internal and external enforcement service. Cash payments are not possible. Deposits cannot be deposited with the city treasury in cash. Payment transactions can be made by bank transfer or cash payment to one of the municipal accounts at any bank. The city administration's bank details can be viewed here: Bank details. Citizens who want to contact the city treasury are asked to do so by phone or email with their responsible clerk, whose contact details are listed on the back of the respective payment reminder.

For general concerns, the Stadtkasse can be reached on 0621 504-3021 as well as on the fax number 0621 504-3323 and by email at [email protected]

Overall, the availability by telephone is only possible to a limited extent.

Town house north / social department

The Stadthaus Nord will be closed to the public from December 16, 2020. As further institutions of the Department for Social Affairs and Integration, the clothing meeting, the international women's meeting, the employment promotion, the neighborhood offices for social cohesion and the senior support department in the Walzmühle will be closed from December 16. The employees can be reached by phone.

Housing benefit office

Due to maintenance work on the central software, no applications for housing benefit can be processed from December 23, 2020 to January 6, 2021. The housing benefit office can be reached by phone.

Community College

The adult education center will be closed to the public from December 16, 2020. Online lessons take place.

City Archives

The city archive is still available for information on the person status register.

School administration

The school administration is closed to the public from December 16, the telephone accessibility is guaranteed under the telephone number 0621 504-3040.

Theater in the Pfalzbau

The box office can be reached by telephone on 0621 504-2558.

Youth Welfare Office

The city youth welfare office will be closed to the public from December 16, 2020 and can then be reached by phone as follows: Regional family service: Oppau / Edigheim / Pfingstweide / Oggersheim / Ruchheim / Friesenheim, phone 0621 504-4357; Mitte / Süd / Nord / Hemshof, phone 0621 504-2927; Gartenstadt / Maudach / Mundenheim / Rheingönheim / West, phone 0621 504-3477; the child support department on 0621 504-2836 and the advance maintenance and parental allowance / BAföG department on 0621 504-2785.

Day care centers

If possible, daycare children should be cared for at home. If parents cannot ensure care at home, their child can currently continue to be cared for in the daycare center.

Youth promotion and educational advice

The facilities of the youth development and educational counseling department will be closed from December 16, 2020, the digital offers will be maintained. The youth development department can be reached at any time on 0621 504-2915 (except on public holidays and weekends). The educational counseling is always available on the phone number 0621 504-3056 or -3151 (except on public holidays and weekends).

LuZiE

The Ludwigshafen center for individual educational aids keeps all offers for children, young people and families open. The LuZiE can generally be reached via the administration on 0621 504-3950. In addition, the specialist advisory services can be reached by their children, young people and families at their respective phone number and / or email address.

WBL

Wirtschaftsbetrieb Ludwigshafen (WBL) closes its Kaiserwörthdamm 3 / 3a location to the public. All recycling centers remain open, while traffic signs and barriers can no longer be borrowed. The urban drainage and road maintenance department has set up emergency services to maintain drainage and repair the roads. The operations center can be reached around the clock on 0621 504-6870.

Funeral service

The funeral service is still open after making an appointment by telephone and can also be reached day and night in the event of death by calling 0621 62 25 25.

Cemetery administration

The cemetery administration can be reached by telephone. Burials and funeral ceremonies continue to take place under the current requirements (Corona Control Ordinance of the state).

environment

The office building of the Environment Department on Bismarckstrasse is closed. Visitor traffic is only possible if an appointment has been made in advance by email and telephone. It is checked beforehand whether a process can be carried out completely via e-mail and thus avoid visitor appointments.

Building supervision

The building supervision department can be reached on 0621 504-3063 and by email at [email protected] The administrative secretariat is manned from Monday to Friday and can be reached by telephone.

Mayor's offices

The offices of the mayors are closed to the public until further notice.

Building management

The building management division will close the offices to the public from Wednesday, December 16, 2020. The employees can still be reached by phone and email during normal working hours. Repairs in apartments are only carried out in an emergency.